Review Detail
3.8 64
California
232012
2006
Overall rating
2.2
Location
4.0
Cleanliness/Hospitality
1.0
Amenities/Facilities
2.0
Value
2.0
Overall Experience
2.0
Can't beat the location. Now, to get that location is a challenge, to say it nicely. The staff are probably the most unprofessional I've ever dealt with. Impolite. Curt. Obviously failed Customer Service 101. The CG operation is a joke. Rules governing reservations is archaic: categories for active duty, retirees, DOD, dog, cat...there is a pecking order and the lower you are in that order, the more vital it becomes to be related to someone in the staff to get served. Too bad. It is always the human factor that ruins the day.
