3.1.5 Update Problem

  • DutchStar38
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10 years 6 months ago #4723 by DutchStar38
3.1.5 Update Problem was created by DutchStar38
Just updated to 3.1.5 including patch and software generates stack overflow and numerous other errors then Vista shuts it down.

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  • larryf
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10 years 6 months ago #4724 by larryf
Replied by larryf on topic 3.1.5 Update Problem
This problem has been reported by one other user. I think it's related to the recently released Adobe Flash Player 10, which the Directory software uses for the USA Map. I'm working on the issue.

Please open a trouble ticket at the Support Center for the Directory software at http://www.H-WEnterprises.com/support . This allows me to track open support issues.

Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

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10 years 5 months ago #4804 by larryf
Replied by larryf on topic 3.1.5 Update Problem
This problem was with BOTH versions of the U.S. Military Campgrounds Directory (Retail and Shareware). It was caused with the recent release of Adobe's Flash Player version 10. Either you would get "memory errors" or the screen will get messed up and the program locks up.

BOTH versions of the Directory software have been updated to resolve this issue. This is a CRITICAL UPDATE.
To update:

Downloaded Shareware Version:
Version 2.7 and above corrects the above problem. If your Directory software initially runs, you can perform a monthly update as usual. DO NOT attempt to resize the window, as this causes the Directory software to lockup. If you're prevented from running the Directory software, simply download and install the latest 7-day trial. This will overwrite your previous version. Your registration will remain intact.

Retail CD-Rom Version:

Version 3.2 and above corrects the above problem. If your Directory software initially runs, you can perform a monthly update as usual. DO NOT attempt to resize the window, as this causes the Directory software to lockup. If you're prevented from running the Directory software, please open a trouble ticket at http://support.h-wenterprises.com . Registered users will receive special instructions.

I apologize for any inconvenience, but it's sometimes a challenge getting different software to work together. These latest versions don't utilize Adobe's Flash Player.

Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

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  • DutchStar38
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10 years 5 months ago #4851 by DutchStar38
Replied by DutchStar38 on topic 3.1.5 Update Problem
Sorry for not getting back to you. Thanks for the resolution. Works great now.

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