Download Failure

  • toysoldier1234
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9 years 2 months ago #7202 by toysoldier1234
Download Failure was created by toysoldier1234
Hello
I pay for the Directory, I download the Directory but when I try to open it........it tell to go get a registration code.....I go to the home page.....no registration code to be found...what do I do.......thanks :(

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9 years 2 months ago #7204 by djenson
Replied by djenson on topic Download Failure
Whenever I have renewed the software I get an e-mail with the registration code in it. Then just copy and past it. If you gave them an e-mail address to send you the info maybe it is going into a spam folder. My first one went into a spam folder and I have to retrieve it. Just a thought. If that don't work send and e-mail to Larry.

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9 years 2 months ago - 9 years 2 months ago #7205 by larryf
Replied by larryf on topic Download Failure
toysoldier1234 wrote:

Hello
I pay for the Directory, I download the Directory but when I try to open it........it tell to go get a registration code.....I go to the home page.....no registration code to be found...what do I do.......thanks :(

I sent you a PM. Please email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) if you still need your registration information. It was emailed earlier this evening, but I'll be glad to resend it.

As stated on the ordering page, your registration information is emailed to you when you purchase a subscription. This registration information MUST be entered into the Directory software to "unlock" the trial limitations. As "djenson" stated, your registration email may have gone into your SPAM folder.

Thank you for your support!

Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website
Last edit: 9 years 2 months ago by larryf.

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7 years 11 months ago #8538 by royalt1nm
Replied by royalt1nm on topic Download Failure
I paid for the download, and got the 7 day trial. Never received a registration e-mail. Only the receipt from google.
How do I get registered????

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7 years 11 months ago #8541 by larryf
Replied by larryf on topic Download Failure
Hi Bill,

I emailed you this morning and also emailed your registration this morning.

The problem was, since you used Google Checkout "mobile", I wasn't provided a name or email address. Just "Mobile User" as a name.

Glad you emailed me, as I was ready to cancel and refund this order, not knowing who it belonged to.

Thanks again for your support!

Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

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