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TOPIC: Beware 1-800-Navy-Bed!

Beware 1-800-Navy-Bed! 2 years 10 months ago #13786

  • USCGRetired30
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I just had a rude experience while making a reservation at Cheathum Annex, Yorktown. The Navy portion of the website www.dodlodging.net wasn't working correctly...which is the norm lately. I called the 1-800-navy-bed telephone reservation system to get a spot for the 4th of July weekend...success! Interesting that they asked if I wanted a 30 foot or 40 foot spot...but they could tell me what spots were where...That should have been my hint. About 30 minutes later I receive a call from Cheathum Annex manager saying they cannot honor my reservation because they will be full for that weekend!! Wait a minute! I just made a reservation on YOUR reservation phone line!? WTH! She explained that the reservation system doesn't know if they are full or not...wait, what? That doesn't make ANY sense! She was very apologetic and said they have been telling the upper echelon about this problem "for some time" with little success. She said she would honor my reservation for any other weekend...but I declined.
The best plan to get into these campgrounds is to call them directly! That's my plan from now on.
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Beware 1-800-Navy-Bed! 2 years 10 months ago #13809

  • USA1SG
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Thanks for the information. I'll try to remember that for future reservations.

Beware 1-800-Navy-Bed! 2 years 9 months ago #13862

  • JCSme2008
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Awwww man, I should have read this post first, because yesterday I made (3) reservations using the DOD website and confirmed for 40' PAD at each location. I will heed for the next set of reservations.

I thank you for the heads-up and would have been frustrated as well.
2005 FLEETWOOD DISCOVERY 38U

Beware 1-800-Navy-Bed! 2 years 9 months ago #13866

  • larryf
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I've had good and bad experiences with the Navy's reservation system. But I think it needs improvements.

Hoping you have the good experience.
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

Beware 1-800-Navy-Bed! 2 years 9 months ago #13891

  • JCSme2008
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I am here at Ocean Pines RV Park. I had a conversation with the park manager/host about reservation online and calling 800 number versus calling them directly.

The military RV parks have ran into multiple occasions where the online/800 # will:
- allow over booking, putting the camp host in a bind to deal with disgruntle customers.
- not see vacancies from late cancellations.
- not update the computer system the camp host uses to manage sites.

Here they not only use the computer, but also use the old school white board. They are real thorough and track Souls On Board by adults and children.

So after learning more over a camp fire. I will only call the camp grounds directly from now on.
2005 FLEETWOOD DISCOVERY 38U

Beware 1-800-Navy-Bed! 2 years 9 months ago #13898

  • Sarge3398
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Just got back from my summer trip and I ran into the same thing with the Navy. Seems that the folks at the 800 number have no idea what's going on at the campgrounds. They had NO available spots at Seabreeze, but I called Seal Beach directly and found out that the 800 number couldn't really "see" the reservation computer at Seabreeze. Made the reservation over the phone with them and had no problems. I guess until the Navy gets their computer systems to talk to each other, my advice would be to call the campground directly.
The only thing wrong with being retired is that you never get a day off!

Beware 1-800-Navy-Bed! 2 years 8 months ago #13931

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So true!

Always get a name and phone number of who you talked with.
Always double check your credit card statement for errors.
Last Edit: by travelGuy.

Beware 1-800-Navy-Bed! 2 years 8 months ago #13932

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CAX is a nice FamCamp.
No host now.

Bath rooms were always dirty! So was laundry room.
Last Edit: by travelGuy.

Beware 1-800-Navy-Bed! 2 years 8 months ago #13942

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If you didn't like it you could always pull stakes and go to a resort out in town. You pay 15-20 dollars a night and still want to complain about the people whose house you are in. Get over it.
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Beware 1-800-Navy-Bed! 2 years 8 months ago #13943

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Dojdokota, $30 per night, no discounts, is not 15 - 20 dollars per night at the RV park.

$85 + is not your 15 - 20 per night either.

Regardless of what a customer pays per night is not the issue. The issue is dirty bath rooms.

There is a expectation of clean properly maintained FamCamp.

Would you pay over $85 per night for a room at Gateway Inns and Suites and not expect clean rooms? and expect that your reservation can be taken care of properly without be jacked around? I don't think so.
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Beware 1-800-Navy-Bed! 2 years 8 months ago #13947

  • UH1-Vietnam
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How about $276 per night at McChord AFB lodging.
This summer we were at McChord AFB. They jacked the daily room rate up to $276 per night when the PGA was going on.

Back down to, guessing, $90+ ?

The military camp ground rates are going up. Yes you can find a deal out there. But across the board most exceed $20 per night!

I do not care if you pay $5 per night or $500 per night. Give us clean bathrooms and maintain the place.

MWR has turned into a money making business. Simple and sweet.

Does not matter if you are retired, active, guard, reserve, civil service.
Last Edit: by UH1-Vietnam.

Beware 1-800-Navy-Bed! 2 years 7 months ago #14007

  • dubob
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UH1-Vietnam wrote: MWR has turned into a money making business. Simple and sweet.

No, Services (MWR) operates under a 100% self sufficient policy service wide. There are no support funds given to any Non Appropriated Funds (NAF) function. Services (MWR) is a NAF function. All the units under Services (i.e. FamCamp) most show a profit or close their doors.

I'm sure there are a couple of units out there that are abusing their charter to show a profit, but don't for one minute believe they are a majority. The $276/night for lodging would be an example of gross abuse.

Complain all you want about the higher costs, but it will not change the fact that all the Services functions HAVE to show a profit these days or close up shop.
Bob Hicks, from Utah
I’m 75 years young and going as hard as I can for as long as I can.
“Free men don't ask permission to bear arms.” ― Glen Aldrich
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