Review Detail

3.6 43
Maryland 218084
June 26, 2013
(Updated: July 03, 2013)
Overall rating
 
1.3
Location
 
1.0
Cleanliness/Hospitality
 
1.0
Amenities/Facilities
 
3.0
Value
 
1.0
Overall Experience
 
1.0
We made reservations in advance, but upon arrival the section the office assigned to us already had somebody there, so we went back to the office and Joan said they were over booked. It took us over 9 hours to get there and we worried we had no place to go. Joan assigned us to a site someone just left section C38, this site had several tree and no grass, so when it rained it turned into mud and muck. There was dead tree branches thrown around, this site was clearly unmaintained. The positive was the neighboring campers who invited us onto there grass so we could get out of the muck. When we complained to the front office, they made us feel like our complaints were unwarranted. The manager at the time, Tracy, did come out to our motorhome to view the mud and muck, but did not credit or discount our stay. Beware....especially if you make a complaint. Will we return....NOT!
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