Review Detail

California 84130
16-20 FEB 2015
(Updated: February 27, 2015)
Overall rating 
 
1.3
Location 
 
3.0
Cleanliness/Hospitality 
 
1.0
Amenities/Facilities 
 
1.0
Value 
 
1.0
Overall Experience 
 
1.0
Very disappointed! Location is the best but cost increases have exceeded value. Dramatic increase of prices ($159/$119)in early 2015 has caused a cost exceedance over value for these cabins. Located inside Big Bear, the cabins are overpriced for the area, the amenities are lacking for the cost and the cabins are in desparate need of updating. Cleanliness is also issue as our cabin had bird feces running down the back door. Services have dropped (no trash or linen service) and are not consistent with current 4-5 star accomodation pricing. Office is routinely closed during operating hours to accomodate personnel to PT. These cabins are simply no longer worth the cost - recommend leadership remove current management and re-evaluate pricing and/or renovate facilities. These cabins have awesome potential that is being ignored by management and are simply just no longer worth the price. My family will be going out in town next time.
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