Verizon Discount

Looking for help on the Verizon Military discount. Went to the local Verizon dealer and asked about the discount, showed my ID card, and then the fun began. I was told they do give the military discount, but that they could not copy my retired AF ID card (against government regs?), then I was asked for a pay stub. When I told them I don’t receive pay stubs, they said they were unable to help me. Called Verizon and was basically told the same thing. What am I doing wrong?

I have been a Verizon customer for almost seven years!

I think I posted this once before but just in case; if you have kept your .mil or .gov email address through your service's web portal you can get your verizon discount online by following the link below and putting in your zip code and "official" government email address. They will send a confirmation email to your .mil or .gov address with a link to complete the sign up. The discount will be applied within the next one or two billing cycles. I signed up this way using my @us.army.mil email address and the discount was applied the next billing cycle. Doesn't matter if you are retired or active as long as you have an "official" email address....civil service too.

b2b.vzw.com/employee/employeediscount.html

Thanks for all your info on the Verizon Discount. We had asked about it a year ago and were told they had no discounts at that time for military. We are visiting family in N.C. and we went to the closest Verizon Wireless Store and they made a copy of my DD214 and our next bill will have the 15% discount on the phone portion only, not broadband as someone mentioned.

Thanks wb4zit. Unfortunately, when I retired, there were no email addresses – yeah, I’m ancient! Based on what lamsan (above) said about showing his DD214, it clearly looks like each office approaches the discount differently. Regarding the email account, now I understand what both the folks at the Verizon dealer and the person I spoke with at Verizon were asking – what is my email account? Oh well, I’ll just keep trying.

Thanks for your input - John

I talked to Verizon about this yesterday (not the local office, but the HQ...the local office told me it was for active duty only.) Their reply was to bring in a copy of your DD 214 showing branch, length of service, and current status and the local office will make the arrangements to start your discount. It will take about 30 days to show up on your account. If they give you any static, have them call Verizon to verify that the discount does in fact exist (you can use *611 for this....follow the menu to "billing questions" and you'll get a representative.)

Apparently, there's a lot of Verizon folks who aren't aware of the military discount for retirees. The guy at the home office had to look it up too.

If you are in DEERS you can request an "af.mil" address via Air Force Crossroads @ www.afcrossroads.com/

Likewise, if you are an Army retiree you can request an AKO/DKO account and if you're again in DEERS, an active duty Army soldier or retiree can "sponsor" you for a guest account!


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Also, are you dealing with a Verizon "Corporate" Store or an independent "franchise" store?