downloading

I purchased the software package and downloaded it on to one computer. I have a new laptop and want to put the directory on it. Can I do it with the same subscription? How do I do that?
Thanks

anarad wrote: I purchased the software package and downloaded it on to one computer. I have a new laptop and want to put the directory on it. Can I do it with the same subscription? How do I do that?
Thanks

Hi.

Yes, the End Users License Agreement (EULA) does allow a private owner to install the Directory software on two computers that you own:

1) Download and install the 7-day trial of the Directory software here .
2) Once installed and running, use the same registration information on both computers. This will remove the trial limitation.

Thank you for your support!

Larry , cannot get it to open any longer to access the software...message saying cannot access from this PCI? I have windows 8 dell laptop, was not a problem when I first used it, and need my registration as well, please, wish to place the software on iPad....which I take with our travels...

Toni, spouse unit

Tarheel06 wrote: Larry , cannot get it to open any longer to access the software...message saying cannot access from this PCI? I have windows 8 dell laptop, was not a problem when I first used it, and need my registration as well, please, wish to place the software on iPad....which I take with our travels...

Toni, spouse unit

I'll email you privately with your registration info.

The Directory software is only for MS Windows system and won't work on your IPad.

Attempted to activate my PAID subscription, but nothing worked as outlined in the instructions. I read the thread that blamed McAfee and stated the problem could be circumvented by first installing the "Free Trial" version, then registering it. Like everything else in your instructions, that didn't work either. I'm thinking I want my money back.

Kurt

skoogie wrote: Attempted to activate my PAID subscription, but nothing worked as outlined in the instructions. I read the thread that blamed McAfee and stated the problem could be circumvented by first installing the "Free Trial" version, then registering it. Like everything else in your instructions, that didn't work either. I'm thinking I want my money back.

Kurt

Kurt, I've emailed you asking for details. The Directory software works just fine.

Normally, the problem is the registration name and/or the registration code isn't being entered exactly as provided. If your problem is related to the virus scanning programs reporting a "false positive", I have no control over their program.