Just left Fourth Cliff and returned to Hanscom AFB ...
Fourth Cliff has the absolutely worst trained staff in the nation. We stopped in and wanted to do overnight. Staff said, "We can't make reservations on the weekend" - We don't want a reservation, we want one of the open sites, now - we're standing at the desk. She say, "I don't know how to give a reservation" WE don't need a reservation, we're here now.
She says, You can't have a site without a reservatation. Besides, we're full. WE looked outside again. Eleven sites here, six sites with rigs, five sites open.
She says - I don't know how to do this, so we're full - that's what we say on the weekends.
Now, muy stupid self says to me, Why did you go back here - because this is the third time it's happened here on the weekend ... once before, the staff said, again with half sites open - We're told to tell everyone we're full if anyone wants to come on the weekend - Why - because we don't know how to do reservations. Only the manager does and he never here on the weekends.
Last time, I sent ICE, mgr called me and "sorry and said he would fix it". Last year, and it's still not fixed. Terrible staff here, and make sure you bring your own restroom and shower, because this shower I wouldn't wash my dog in it. This time, will write to Hanscom Command - this manager is not what we expect in a MCG.
